HomeMy WebLinkAboutCommunications Specialist Job Description 2023CITY OF MONROE
JOB DESCRIPTION
COMMUNICATIONS SPECIALIST
Supervised by: Communications Director
Supervises No Supervision
Summary:
Under the general guidance of the Communications Director, the Communications
Specialist creates, edits, and publishes internal and external multimedia communication
products for the City of Monroe. The position also supports City departments in promoting
and organizing community programs and events. The position is also responsible for
main
Essential Job Functions:
An employee in this position may be called upon to do any or all of the following essential
functions. These examples do not include all of the duties which the employee may be
expected to perform. To perform this job successfully, an individual must be able to
perform each essential function satisfactorily.
1. Researches and write press releases and posts content to C
Communication channels.
2. Responsible for monitoring and ensuring content is up to date.
3. Monitors social media
services, or programs.
4. Collaborate with City department to prepare content calendars for social channel
distribution.
5. Prepare promotional information for upcoming City and community programs and
events.
6. Maintains City and regional event calendar working in conjunction with City staff,
other governmental entities, and community organizations.
7. Work with Communications Director and City staff to develop new content
opportunities.
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8. Manage media inquiries and coordinate press conferences, interviews, and events.
9. Maintain a positive working relationship with City staff, elected officials, media
representatives, key community figures, and vendors.
10. Willingness to provide support to the organization and facilitation of special events
throughout the City.
11. , along with adherence to
the style guide.
12. Ability to maintain confidential information
13. Maintain City employee emergency notification system for employees, residents,
and customers.
14. Attend City and community events as directed by the Communications Director with
the intent of taking photos, and sharing content on City social channels
15. Prepare internal communications for City employees.
16. Other duties and responsibilities as directed by the Communications Director
Required Knowledge, Skills and Abilities and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities and
minimum qualifications necessary to perform the essential functions of the position.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the job.
Requirements include the following:
• Communications, Media, Journalism, Public Relations, or
related field
• Three years of experience in communications preferred.
• A valid Michigan Vehicle
and the ability to maintain one throughout employment.
• Skill in handling difficult public relations issues with tact and diplomacy.
• Efficiently manages multiple timelines and projects.
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• Exceptional written and verbal communication including superb knowledge of
English language: grammar, spelling, and punctuation.
• Video production experience preferred.
• Proficient in photography
• Team-oriented and able to work in a collaborative environment
• Demonstrated ability to manage organization level social media programs
.
• Skill in the use of office equipment and technology, including Microsoft Suite
applications and software specific to the department and the ability to master new
technologies. Adobe creative Applications a plus.
• Ability to attend meetings and events outside of normal business hours.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of the job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works both in an office and
in the field. While in the office, the employee is regularly required to communicate in
person and by telephone, read the regular and small print, view and produce written and
electronic documents and enter data on a computer keyboard with repetitive keystrokes.
The employee must be mobile both in an office setting and in the field with the ability to
stand, sit, stoop and kneel, use hands to finger, handle, or feel and reach with hands and
arms. The employee must lift or push/pull objects of up to 15 lbs. without assistance.
Accommodation will be made, if needed, for employees required to lift or move objects
that exceed this weight.
While performing the duties of this job, the employee regularly works in an indoor office
setting and occasionally works outdoors. The employee regularly travels between work
sites using a motor vehicle. The noise level in the work environment varies from quiet to
loud.
January 2023