HomeMy WebLinkAboutPublic Safety Specialist Job Description 01 2025CITY OF MONROE
JOB DESCRIPTION
PUBLIC SAFETY SPECIALIST
Supervised by: Administrative Lieutenant
Supervises: No supervisory responsibilities
Position Summary:
This position is designed to provide foundational experience and skills for a career in law
enforcement or fire services. The Public Safety Specialist is a civilian role that requires a
high level of discretion, trust, and confidentiality. The individual must demonstrate
considerable judgment, initiative, and skill in various situations, and must be capable of
working independently. Additionally, this role supports the customer service function of the
department.
Essential Job Functions, Responsibilities and Duties:
An employee in this position may be called upon to do any or all of the following essential
functions. These examples do not include all of the duties which the employee may be
expected to perform. To perform this job successfully, an individual must be able to
perform each essential function satisfactorily.
1. Perform various parking enforcement duties as required.
2. Assists with the preventative maintenance of police vehicles and equipment repair.
3. Cleans and maintains operating equipment according to established procedures
and performs some repairs and replacement.
4. Performs light maintenance and repairs within the department buildings.
5. Performs janitorial duties within the department buildings specific to the areas
occupied by Monroe Public Safety personnel and related hallways and stairwells.
6. Assist the Administrative Lieutenant with community events, such as setting up and
breaking down tents and other event equipment.
7. Responds to public inquiries and service requests by phone, email and in person.
8. Provides support to Records Bureau staff as necessary, which may include database
entry, providing reports, related forms, researching multiply databases and relaying
pertinent information to officers and related service agencies to coordinate
processes.
9. Distributes and receives information according to established operating procedures.
Must be familiar with policies and procedures with the ability to interpret, apply
analytic and problem-solving ability required for the position.
10. Participates in continuing education and training to maintain familiarity with laws
and operating procedures.
11. Performs related work as required.
Required Knowledge, Skills and Minimum Qualifications:
The requirements below are representative of the knowledge, skills, abilities and minimum
qualifications necessary to perform the essential functions of this position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the job.
Requirement include the following:
• Minimum educational attainment of a high school diploma or equivalent.
• A valid State of Michigan Vehicle Operators License, a satisfactory driving record
and the ability to maintain one throughout employment.
• Knowledge of modern office procedures and practices, and skill in applying them.
• Skill in the use of standard office equipment, including computers and related
software.
• Ability to understand and follow written and oral instructions.
• Ability to acquire knowledge of laws, regulations and policies governing the Public
Safety Department functions and other public safety practices.
• Ability and commitment to maintain confidentiality of sensitive and personal
information that is processed through the department.
• Ability to establish effective working relationships and use good judgement,
initiative and resourcefulness when dealing with the public, community leaders and
law enforcement officials and other City employees.
• Establish priorities and work independently within deadlines.
• Ability to maintain comprehensive and accurate records and generate reports.
• Basic knowledge of vehicle equipment maintenance and repair.
• Skill in monitoring vehicle and equipment use and formulating repair and
maintenance schedules.
• A good knowledge of occupational hazards and necessary safety precautions.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of the job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate
in person and on the telephone or radio, read regular and small print, view and produce
written and electronic documents and enter data on a computer keyboard with repetitive
keystrokes. The employee must be mobile in an office setting, stand, sit, stop and kneel,
use hands to finger, handle or feel and reach with hands and arms. The employee is
frequently required to operate motor vehicles, travel to other locations throughout the city
and lift objects of moderate to heavy weight.
While performing the duties of this job, a Public Safety Specialist will be exposed to
various conditions which include a business office setting to outside weather conditions
where the employee may be required to perform work in wet, cold and/or humid
conditions. The noise level in these work environments can range from quiet to moderate.
January 2025