HomeMy WebLinkAboutWater Service Worker Job Description 07 2022
CITY OF MONROE
JOB DESCRIPTION
WATER SERVICE WORKER
Supervised by: Water Department Supervisor
Supervises: No supervisory responsibilities
Position Summary:
Under the supervision of the Water Distribution Supervisor, installs, diagnoses, repairs and reads water
meters. Responds to water emergencies during all hours and works for resolution of the problem.
Collects field samples for water quality testing. Turns water on and off as needed.
Essential Duties and Job Functions:
An employee in this position may be called upon to do any or all of the following essential functions.
These examples do not include all of the duties which the employee may be expected to perform. To
perform this job successfully, an individual must be able to perform each essential function satisfactorily.
1. Receives task assignments and travels to designated sites, installing meters, radio reading
devices, or activating/deactivating water meters and related service.
2. Investigates reports of defective meters and situations in which meter abuse is suspected.
Examines meter and equipment performance in light of concerns. Reconciles inside meter reads
with automated readings to establish meter accuracy.
3. Replaces meters and related defective parts as necessary. Makes on-site repairs where possible
to correct problems, explains water system methods, need for temporary service disruptions,
water quality questions, and so forth to alleviate customer concerns. Replaces covers, repairs
leaks, moves meters and makes temporary water hookups as circumstances warrant.
4. Tests for meters for compliance to standards and returns to active inventory.
5. Reads water meters manually or using automated equipment in residential, commercial and
industrial settings. Seeks customer approval for access as necessary. Accesses meters in confined
spaces, basements, crawl spaces, meter pits and other locations, using prescribed safety
practices.
6. Uses a variety of manual or power tools, testing devices and work aids such as wrenches, drills,
meter heads, reading devices, gas monitors, calibration tools, ladders, pumps, service vehicle,
compressor, and valve operating equipment.
7. May serve as office coordinator, dispatching, preparing special fittings, verifying location of
water lines and marking, preparing material requisitions and making light repairs on departmental
equipment.
8. Collects field samples and delivers to the filtration plant testing laboratory.
9. Performs water system operational maintenance, including system flushing to maintain water
quality. Assists in flow tests to check system pressure.
10. May receive temporary assignment to comparable duties on water construction duties as staffing
circumstances warrant.
11. With frequent customer contact, regularly utilizes departmental safety practices in the interest of
personal and citizen safety.
12. Performs light maintenance, painting and cleaning within facilities, equipment, and vehicles.
13. While performing work orders at facilities, inspects, observes, and ensures facilities are compliant
with the
14. Performs maintenance and/or adjustments to water infrastructure, including but not limited to:
valves, meter pits, and stop boxes.
15. Uses computer and electronic equipment for completing job duties including but not limited to
GIS mapping and meter reading.
16. Monitors and enters confined spaces.
17. Participates in 24-hour standby coverage and rotation with Meter Shop members.
18. Performs related work duties as directed.
Required Knowledge, Skills, Abilities and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities and minimum
qualifications necessary to perform the essential functions of this position. Reasonable accommodations
may be made to enable individuals with disabilities to perform the job.
Requirements include the following:
The requirements listed below are representative of the knowledge, skills, abilities and minimum
qualifications necessary to perform the essential functions of this position. Reasonable accommodations
may be made to enable individuals with disabilities to perform the job.
Requirements include the following:
• Minimum educational attainment of a high school diploma or equivalent.
• One year of experience in the field of plumbing, meter repair, public works or related field.
• S-4 Certification within one year.
•
maintain one throughout employment.
• Minimum score of 70% on the City of Monroe aptitude examination.
• Ability to successfully pass departmental field test/evaluation.
• Knowledge of the principles, practices, and regulations governing water meters and services.
• Skill in evaluating the conditions of water service setups, assessing critical situations, solving
problems, and changing work priorities.
• Ability to read and maintain records and maps.
• Ability to establish effective working relationships and use good judgment, initiative and
resourcefulness when dealing with other employees, project contractors, City personnel, and the
public.
• Ability to learn technical devices used by the department to maintain records, specifications and
repair work orders.
• Skill in effectively communicating ideas and concepts orally and in writing.
• Ability to respond to emergencies on a 24-hour basis, as needed.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those
an employee encounters while performing the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, sit, walk, climb, use
hands and fingers, talk, hear and view and create written documents. The employee uses hand strength
to grasp tools and may climbs ladders, traverse uneven terrain or enter confined spaces. The employee is
frequently required to reach with hands and arms, such as to operate and repair vibrating machinery,
use wrenches, hand tools, etc. and operate motorized equipment and vehicles. The employee must lift or
push/pull objects of up to 75 lbs. without assistance. Accommodation will be made, if needed, for
employees required to lift or move objects that exceed this weight.
While performing the duties of this job, the employee frequently works in outdoor weather conditions.
The employee works near moving mechanical equipment. The noise level in the work environment is
usually moderate, but can at times be loud.
Reviewed July 15, 2022