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HomeMy WebLinkAboutWater Distribution Supervisor Job Description 09 15 2016CITY OF MONROE JOB DESCRIPTION WATER DISTRIBUTION SUPERVISOR Supervised by: Water Distribution Superintendent Supervises: Water Distribution workers as assigned Position Summary: Under the supervision of the Water Distribution Superintendent, is responsible for directing the maintenance, repair and installation of the water distribution system. Monitors the work of contractors involved in system expansion, and directs a crew of workers engaged in system repair, preventative maintenance and customer service. Directs and oversees the installation, repair and replacement of water meters. Essential Duties and Job Functions: An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. 1. Directs a team of workers involved in expansion, maintenance and repair of the water distribution system. Determines work priorities, assigns workload, monitors work performance and initiates training and adjustments in operating procedures and techniques. 2. Participates in employee interviews and provides input in the hiring process. Responds to Miss Dig and requests on a 24-hour basis as needed to locate water services, valves, water mains and meter pits. 3. Measures all new water service requests. Advises customer of the best location, size of water service and meter size. 4. Monitors new construction projects performed by contractors. Inspects construction activities assuring compliance with agreed-upon standards. 5. Performs water tests such as bacteriological, chemical, and fire flow tests, including collecting system samples and data for maintaining water quality and system operations. Water Distribution Supervisor Page 2 6. Responds to customer complaints and service issues and resolves them in a timely manner (i.e., main breaks, service leaks, new service or renewal issues, traffic control, and confined space entry). 7. Assures adequate 24-hour coverage by phone for emergencies. Carries a city-issued phone at all times. Is on a bi-weekly on-call rotation with the Assistant Water Distribution Supervisor. 8. Inspects main line valves, fire hydrants, service stops, valve boxes, manholes, meter vaults and other system components. Arranges and directs preventative maintenance, or repairs, water quality, emergencies, and establishes proper traffic control as needed. 9. coordinating activities and making recommendations for service improvement and converting policies into output and procedures. 10. Confers with other City departments and divisions for maintaining and updating mapping systems in a timely, accurate and effective manner in an effort to achieve the objectives and mutual goals of the organization. 11. Functions as a member of the work crew and water service worker if operational needs dictate. In this situation, may operate machinery or perform manual tasks. 12. Directs, assists, reviews and is the backup to the Assistant Water Distribution Supervisor utilizing computerized maintenance management software. 13. Oversees installation, replacement, or repair of meters and/or radio reading devices, in house-meter testing and assigning of daily water service work tasks. 14. Assists with Wastewater system improvements and repairs. 15. Performs related work as required. Required Knowledge, Skills, Abilities, and Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Requirements include the following: Water Distribution Supervisor Page 3 • A high school diploma or GED with additional vocational or technical Degree is preferred. • Five years of progressive, responsible Water Department experience, including but not limited to: water distribution, construction, maintenance, and water meters. • A State of Michigan S-2 Water Distribution Certification. Minimum S-3 to start and obtain an S-2 certification within two years of commencing job duties. • actory driving record, and the ability to maintain one throughout employment. • Minimum score of 70% on the City of Monroe aptitude examination • Knowledge of the principles, practices and regulations governing the distribution of potable water, inspection, meters, testing, AWWA standards, meter reading, and the use of radio reading devices. • Knowledge of the safety practices, tools, equipment, methods, and materials utilized in water distribution system construction, repair, maintenance, and skill in applying them to regular and emergency projects. • Skill in the use of office equipment and technology, including Microsoft Suite applications and software specific to the department, and the ability to master new technologies. • Skill in evaluating conditions of the water distribution system, including water mains, valves, manholes, vaults, valve boxes, meter pits and pressure requirements • Skill in effectively communicating ideas and concepts orally and in writing. • Skill in prioritizing and leading a wide range of utility repairs. • Ability to read and maintain records, specifications, maps of utility mains, valves, service lines, and water meters. • Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with other employees, project contractors, City personnel, and the public. Water Distribution Supervisor Page 4 • Ability to train, supervise, and evaluate the work of others. • Ability to critically assess situations and solve problems, and effectively work under stress, in emergencies, within deadlines, and in response to changes in work priorities. • Ability to respond to emergency situations on a 24-hour basis. Physical Demands and Work Environment: The physical demands and the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, While performing the duties of this job, the employee regularly works in both an office and the field. While in the office, the employee is regularly required to communicate in person and by telephone, read regular and small print, view and produce written and electronic documents and enter data on a computer keyboard with repetitive keystrokes. The employee must be mobile both in an office setting and in the field with the ability to stand, sit, stoop and kneel, use hands to finger, handle, or feel and reach with hands and arms. The employee must lift or push/pull objects of up to 50 lbs. without assistance. Accommodation will be made, if needed, for employees required to lift or move objects that exceed this weight. While performing the duties of this job, the employee regularly works both indoors and outdoors and regularly travels between work sites using a motor vehicle. The noise level in the work environment varies from quiet to loud. November 2015