HomeMy WebLinkAboutWater Distribution Meter Shop Coordinator Job Description 01 2023CITY OF MONROE
JOB DESCRIPTION
WATER METER SHOP COORDINATOR
Supervised by: Water Distribution Superintendent
Supervises: Water Service Workers on assigned jobs
Position Summary:
Under the supervision of the Water Distribution Superintendent, supervises other workers
engaged in the reading, installation, repair, and replacement of water meters. Acts as the
Meter Shop coordinator and supervises the Water Service Workers in the daily
maintenance activities required to maintain the meter system. Functions as a member of
the work crew. Monitors water system components for potential cross connections and
refers potential violations to contracted inspectors. Participates as the Department Cross
Connection Inspector, monitoring water system components for potential cross
connections, referring potential violations to contracted inspectors, and training staff as
needed.
Essential Duties and Job Functions:
An employee in this position may be called upon to do any or all of the following essential
functions. These examples do not include all of the duties that the employee may be
expected to perform. To perform this job successfully, an individual must be able to
perform each essential function satisfactorily.
1. Is the coordinator for the Meter Shop, supervising and directing Water Service
engaged in
daily task assignments; installation, replacement, or repair of meters and/or
reading devices, activating or deactivating water meters, turning water on/off at
curb box, and related service. Monitors work performance and provides training
and instruction as needed. Works with meter vendor and related support staff to
process warranty meter and reading device returns, correct meter reading errors,
program devices, and set up necessary work orders for resolution.
2. Reports all related work activities and performances to the Water Distribution
Superintendent and necessary staff.
3. Works in unison with different division staffing within the Water Department to
handle and convey communications to schedule daily assignments, meter reading,
backflow tasks and work crew coordination, recommending and obtaining
necessary inventory/equipment/tools for maintaining operations, and coordinating
the work order/service repair order process in a planned, coordinated manner.
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4. As required, directs, coordinates, oversees, and participates in backflow prevention
inspection tasks for the City. Is able to inspect water system components for
potential cross connections, review water system plans for adequate backflow
prevention, and interact with customers regarding cross connection requirements.
When necessary, works closely with contracted cross-connection inspectors to
ensure the safety of municipal water and orders service shut-offs for customers in
violation of the cross-connection ordinance. Conducts cross connection
connection prevention program and maintains records of inspections and testing.
Reviews blueprints for possible cross connections. Orders service shut-offs for
customers in violation of the cross-connection ordinance.
5. Upholds departmental policies and procedures in the interest of providing the best
customer service and completing task activities.
6. Handles in-house meter testing to acknowledge AWWA standards are being utilized
and upheld.
7. Functions as a member of the work crew and is able to perform all Water Service
Worker job duties. This includes performing more difficult/specialty tasks for job
completion or closely overseeing such task completion.
8. In all cases verifies that all safety regulations are followed to assigned job tasks for
personal and citizen safety.
9. Works and coordinates with the Water Distribution Supervisor to coordinate work
crew temporary job assignments to comparable job duties on water construction,
service installation, and water system preventative maintenance as workloads
warrant.
10. Monitors and enters confined spaces.
11. Performs light maintenance, painting and cleaning within facilities, equipment and
vehicles. Assists with coordinating the department road, driveway, sidewalk repair
and replacement program.
12. While performing work in customer facilities, remains attentive to possible cross
connection violations. Reports violations and questionable connections to the
appropriate individual and or issues violations.
13. Assures adequate coverage of 24-hour on-call staffing needs; participates in on-
call rotation.
14. Assists with responding to and marking MISS DIG requests. Determines the location
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of all water system infrastructure locations (water main pipe, valves, water services,
meter pits, underground structures, etc.) as directed.
15. Instructs and trains work crew members in work procedures and proper equipment
usage as directed.
16. Performs related work duties as required.
Required Knowledge, Skills, Abilities and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills, abilities and
minimum qualifications necessary to perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the job.
Requirements include the following:
• A high school diploma or GED, with additional technical training in meter operation,
testing, calibration, cross connections, confined space, hand and power
tools/equipment usage, and/or plumbing methods.
• Four years of progressive water department experience. Minimum one year meter
shop experience with Job Leader construction crew experience, two years Meter
Shop experience preferred; construction crew experience desirable. Prior
experience as a supervisor on a temporary or regular basis is required.
• A State of Michigan S-2 Water Distribution Certification.
•
and the ability to maintain one throughout employment.
• Minimum score of 70% on the City of Monroe aptitude examination.
• Ability to learn computer programs or technical devices used by the department at
an operational level, i.e., utility billing, GIS, and Document Management.
• Knowledge of the principles, practices, and regulations governing water meters and
services.
• Skill in evaluating the conditions of water service setups, assess critical situations
and solve problems, and to change work priorities.
• Knowledge of the techniques and regulations related to backflow prevention and
cross connection control.
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• Skill in prioritizing and leading a wide range of utility repairs.
• Knowledge of municipal water treatment and supply, and the ability to educate
others on the importance of backflow prevention to maintain a safe drinking water
supply.
• Ability to read and maintain records and maps.
• Skill in evaluating residential, commercial and industrial plumbing systems to
identify potential cross connections.
• Ability to establish effective working relationships and use good judgment, initiative
and resourcefulness when dealing with other employees, project contractors, City
personnel, and the public.
• Skill in effectively communicating ideas and concepts orally and in writing.
• Ability to perform visual inspections of outdoor projects and conduct field visits.
• Ability to respond to emergencies on a 24-hour basis.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of the job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and
walk. The employee frequently is required to use hands to finger, handle, or feel; reach
with hands and arms; stoop, kneel, crouch, or crawl; and talk and hear. The employee is
occasionally required to climb or balance and is frequently required to use motorized
equipment, and occasionally operate a vehicle to travel to other locations such as
customer facilities to perform work tasks. The employee must lift or push/pull objects of
up to 75 lbs. without assistance. Accommodation will be made, if needed, for employees
required to lift or move objects that exceed this weight.
While performing the duties of this job, the employee regularly works indoors and outdoors.
The employee works near moving mechanical equipment. The noise level in the work
environment is usually moderate to loud.
January 2023